Privacy Policy
Welcome to Kynela. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.kynela.com.
1. Information We Collect
When you visit our Site or make a purchase, we may collect personal information such as your name, billing and shipping details, payment information, email address, and phone number, as well as device and usage data including your browser, IP address, time zone, cookies, pages viewed, and interactions on our Site. This information helps us process orders and improve your shopping experience.
2. How We Use Your Information
We use the information we collect to process and fulfill orders, securely handle payments, provide customer support, communicate about your orders, promotions, and important updates, improve our site, prevent fraud, and comply with legal requirements.
3. Sharing Your Information
We may share your information with trusted third parties that help us operate our business, such as Shopify, which powers our online store, secure payment processors, shipping partners, and analytics or advertising services like Google Analytics or Meta Ads. We do not sell your personal information.
4. Cookies
We use cookies to improve your shopping experience. Cookies help remember your cart, understand your preferences, and analyze traffic on the Site. You can manage or disable cookies in your browser settings. Some features may not work correctly without them.
5. Behavioral Advertising
We may use your information to show you relevant ads on other websites or platforms, such as Facebook or Instagram. You can adjust your privacy settings on those platforms if you prefer not to see personalized ads.
6. Data Retention
We retain your personal information for as long as needed to process orders, provide support, or meet legal obligations. You may request that we delete your information at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, request corrections or deletion of your data and withdraw consent for marketing communications. To exercise these rights, email us at: contact@kynela.com
8. Security
We take reasonable measures to protect your personal information and prevent it from being lost, misused, accessed, or altered. All payment information is encrypted through SSL technology and processed through secure payment gateways.
9. Minors
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can email us at: contact@kynela.com